Optimus Sphere
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We are Optimus Sphere Robotics ("Company", "we", "us", or "our").
We operate the website optimusone.ai (the “Site”), as well as all associated products and services that reference or link to these legal terms (collectively, the "Services").
If you have any questions or need assistance, you may contact us by email at [email protected]
These Terms of Service constitute a legally binding agreement between you (whether as an individual or on behalf of an entity) and Optimus Sphere Robotics, regarding your access to and use of the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of these terms.
Should you disagree with any portion of these Terms, you must cease using the Services immediately.
We may revise these Terms periodically. In the event of significant changes, we will provide advance notification via email or through our website. The revised Terms will become effective upon posting, unless stated otherwise. Continued utilization of the Services after modifications take effect signifies acceptance of the updated Terms.
We advise you to retain a printed or saved copy of these Service Terms for your records.
Our Services are designed for general access and utilization, yet they might not be accessible or suitable in every legal system. Accessing or using the Services from locations or by individuals where such usage would contravene relevant statutes or directives is undertaken at the user's sole liability. You bear the exclusive responsibility for ensuring adherence to local legal mandates where applicable.
Kindly be aware that our Services are not configured to fulfill industry-specific compliance requirements, such as those mandated by the Health Insurance Portability and Accountability Act (HIPAA), the Federal Information Security Management Act (FISMA), or the Gramm-Leach-Bliley Act (GLBA). Should your engagement with the Services be governed by such legislation, you must refrain from using the Services in a manner that conflicts with any pertinent regulatory stipulations.
Our Proprietary Assets
We possess or license all intellectual property rights associated with our Services, encompassing, but not limited to, the website architecture, source code, databases, software, content, visual presentation, trademarks, and all related materials ("Content" and "Marks"). These assets are safeguarded under copyright, trademark, and other applicable laws worldwide.
You are granted a restricted, non-exclusive, non-transferable, revocable authorization to access and employ the Services and to download or reproduce portions of the Content strictly for personal, non-commercial purposes—provided you fully abide by these Terms, including the limitations specified in the “Restricted Actions” section.
Unless explicitly sanctioned, you are prohibited from replicating, distributing, showcasing, altering, licensing, selling, or otherwise exploiting any segment of the Services, Content, or Marks without our prior written authorization. To seek permission, contact us directly at [email protected].
All rights not expressly conferred upon you are retained by Optimus Sphere Robotics.
Your Submissions and Contributions
By providing any feedback, concepts, remarks, or recommendations to us (“Submissions”), you transfer all related intellectual property rights to us. We are free to use or disseminate these materials for any lawful objective, without any duty or remuneration to you.
When you upload content to public sections of the Services (“Contributions”)—including text, images, reviews, media, or other materials—you grant us a global, perpetual, irrevocable, royalty-free, sublicensable license to utilize, reproduce, modify, distribute, display, and otherwise exploit those Contributions in any format and for any purpose, including commercial endeavors.
This authorization includes the right to use your name, company, trademarks, and likeness associated with the Contributions, if applicable.
You bear complete responsibility for your Submissions and Contributions and affirm that:
We retain the authority (but are not obligated) to examine, revise, or delete any user content at our discretion and may suspend or remove user accounts that violate these conditions.
Notification of Copyright Breach
We respect intellectual property rights. If you believe that material accessible on or through our Services infringes your copyright, please consult section 17. DMCA Policy and Notification for specifics on submitting a formal complaint.
By engaging with the Services, you assert and guarantee that:
Should any information you furnish be found to be false, misleading, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny access to all or part of the Services—presently or in the future.
To access specific functionalities of the Services, you might need to establish an account. Upon registration, you consent to:
We retain the right to delete, reclaim, or alter any username that we deem, in our sole judgment, to be unsuitable, deceptive, objectionable, or otherwise inappropriate.
We endeavor to display all product details—such as hues, attributes, technical specifications, and particulars—with the utmost accuracy possible on the Services. Nevertheless, we do not warrant that all information is entirely precise, exhaustive, or current. Owing to variations in display technology, the actual look of products may differ from what is shown on your screen.
All products are subject to availability, and we cannot assure that any particular item will be in stock at the time of your order. We reserve the right to modify or discontinue products at any time without prior notification. Product pricing is also subject to alteration without warning.
We presently accept the following methods of payment:
By executing a purchase through our Services, you agree to furnish precise, complete, and current billing and account details. You also consent to promptly update your data—such as email address, payment method, and card expiration date—to ensure successful transactions and communication.
Prices are subject to modification without notice. Relevant sales taxes and shipping charges will be added where mandated. You authorize us to charge your chosen payment method for the total sum at the moment of purchase. We retain the right to rectify pricing errors, even after a transaction has been processed or verified.
We may decline or restrict orders at our discretion. This includes limitations on quantities acquired per customer, household, account, or billing/shipping address. We also reserve the right to decline orders that appear to be placed by resellers or distributors without a prior arrangement.
We aim for you to be completely satisfied with your acquisition. Please consult our Return & Refund Policy for comprehensive information before placing an order.
Generally, you may request a return or refund within 14 days of receiving your order, provided that the item is unused, in its original state, and within its original packaging. Certain products may not qualify for return due to their nature or legal constraints (e.g. personalized items, used robotics parts, or software licenses).
To initiate a return, please contact our support team with your order number and the reason for the return. Return shipping expenses are the responsibility of the customer unless the item is faulty or incorrect.
Refunds will be processed using your original payment method after we receive and examine the returned product. Processing durations may fluctuate depending on your bank or payment provider.
We reserve the right to decline refunds for items that do not fulfill our return criteria.
Our Services may incorporate access to proprietary or licensed software elements. Where applicable, such software might be accompanied by a distinct End User License Agreement (EULA), which governs your entitlements to use that software. If no EULA is supplied, the subsequent terms apply by default:
We grant you a non-exclusive, non-transferable, revocable license to utilize the software solely in conjunction with your access to and use of the Services, and strictly in accordance with these Terms of Service. You are prohibited from distributing, reverse-engineering, decompiling, disassembling, or otherwise altering the software, except as permitted by law.
All software and any related documentation are furnished “as is,” without guarantees of any kind, either explicit or implied—including but not limited to implied guarantees of merchantability, suitability for a specific purpose, and non-infringement.
You assume complete responsibility and risk for any use of the software and agree that Optimus Sphere Robotics shall not be held liable for any loss or damages arising out of or related to such use.
You are permitted to use the Services exclusively for legitimate purposes and in compliance with these Terms. You agree to abstain from engaging in any of the following forbidden activities:
Violation of any of these regulations may lead to suspension or termination of your access to the Services, and could also result in legal proceedings.
The Services may feature functionalities that enable users to submit, post, display, or share material such as text, images, videos, audio, reviews, or other content (“Contributions”). All Contributions must adhere to these Terms and relevant laws.
By submitting any Contributions through the Services, you affirm that:
You acknowledge that Contributions may be publicly visible on the Services and accessible by others. We are not accountable for user content and disclaim all liability connected to it. You bear exclusive responsibility for your Contributions.
We reserve the right to review, remove, or modify any Contributions at our discretion and to suspend or ban users who contravene this section or any part of these Terms.
By submitting or posting any Contributions to the Services, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and otherwise exploit your Contributions for any purpose—commercial, promotional, or otherwise.
This authorization includes the right to use your name, likeness, company name, and any trademarks or branding elements you incorporate into your Contributions, if applicable.
You retain ownership of your content but acknowledge that we may use it without additional notification or compensation. You waive any moral rights or rights of attribution to the extent allowed by law.
We do not assert ownership over your Contributions, but you consent that we may store, process, publish, or remove your content at our discretion. You are solely responsible for ensuring that your Contributions comply with all applicable laws and do not infringe on third-party entitlements.
We may provide areas within our Services for users to provide reviews or ratings. Should you opt to post a review, you agree to the following:
We reserve the right to remove or moderate any review at our discretion if we believe it violates these guidelines or any part of our Terms. Reviews represent the viewpoints of the authors and do not reflect official stances of Optimus Sphere Robotics or its associated entities.
Our Services may facilitate integration with external social media platforms, allowing you to link your account or access content through those platforms (each, a “Third-Party Account”). By connecting a Third-Party Account, you confirm that:
We do not oversee and are not accountable for the content, privacy practices, or functionality of any social media platform. Your interactions with these platforms are governed exclusively by your agreements with them.
You can disconnect your Third-Party Account at any time through your account settings or by contacting our support team. Upon disconnection, we will erase all data obtained through that integration, except what is necessary to maintain your Optimus Sphere account (e.g., profile photo, name).
Our Services may include links to external websites or contain content, applications, or resources originating from outside sources (“Third-Party Content”). This may encompass banners, embedded media, or outbound links.
We do not monitor, regulate, or endorse any Third-Party Websites or Content. We are not liable for their accuracy, availability, dependability, privacy practices, or any harm or loss incurred from their usage. Accessing such content is done at your own risk.
Before engaging with any third-party content or making purchases on external websites, we strongly advise reviewing their terms, privacy policies, and security measures. We disclaim all liability related to your use of third-party services, including transactions conducted outside our platform.
We reserve the authority, but are not obligated, to manage the Services in the following ways:
We may execute these actions without notification, and without liability to you, to preserve the integrity and safety of our Services.
Your privacy is important to us. Please examine our Privacy Policy to comprehend how we gather, utilize, store, and protect your personal information when you engage with our Services.
By accessing or using the Services, you consent to be bound by the conditions of our Privacy Policy, which is incorporated into these Terms by reference.
Kindly note: our Services are hosted in the United Kingdom. If you access the Services from outside the UK, you agree to the transfer and processing of your data in accordance with UK data protection legislation.
We respect the intellectual property rights of others and anticipate our users will do likewise. If you believe that any content accessible on or through our Services infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (DMCA).
Your DMCA notice must contain the following details (as per 17 U.S.C. § 512(c)(3)):
Submit your DMCA notice to:
Falsely representing copyright claims may result in liability for damages under Section 512(f) of the DMCA.
These Terms of Service remain in effect for as long as you access or use our Services.
We reserve the right to suspend or terminate your access to the Services at any time, for any reason, without prior notification—particularly if you violate these Terms, any applicable laws, or our internal regulations.
If your account is terminated, you are forbidden from registering a new account under your name, a false or borrowed name, or the name of any third party—even if you are acting on behalf of that third party.
We also reserve the right to pursue legal action against you if necessary, including but not limited to seeking civil, criminal, or injunctive remedies.
We reserve the right to alter, modify, or discontinue any aspect of the Services at any time and for any reason, without prior notification. This includes removing or updating content, features, or functionality.
We are not obligated to maintain or support the Services, nor to provide updates, upgrades, or enhancements. We may also temporarily suspend access to the Services for maintenance, technical issues, or operational considerations.
We are not liable for any loss, damage, or inconvenience you may encounter due to downtime, alterations, or the cessation of the Services.
These Terms of Service and your engagement with the Services are governed by and construed in accordance with the laws of the United Kingdom, without regard to principles of conflict of law.
If you reside in the European Union, the United States, or another nation with relevant consumer protection statutes, you may also be entitled to the safeguards provided by the laws of your place of residence. However, any legal proceedings arising under these Terms shall be initiated exclusively in the courts situated in the United Kingdom, unless otherwise mandated by law.
In the event of any disagreement or claim related to your use of the Services or these Terms, we encourage you to first contact us directly to seek an amicable resolution.
If a dispute cannot be settled informally, it shall be resolved through mandatory arbitration in accordance with the regulations of the applicable arbitration body, based on your geographical area:
The following matters are excluded from arbitration and may be handled in court:
Should a court deem any part of this arbitration section unenforceable, that portion shall be severed, and the remaining provisions shall retain their full validity.
The Services may contain typographical errors, inaccuracies, or omissions pertaining to product descriptions, pricing, availability, or other content.
We reserve the right to rectify such errors, inaccuracies, or omissions at any time, without prior notification. This includes updating information or canceling orders if any part of the Services is incorrect—even after you have submitted an order or received confirmation.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE DISCLAIM ALL GUARANTEES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO GUARANTEES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful elements. You use the Services at your own risk.
We are not accountable for the accuracy, completeness, or reliability of any content or information made available through the Services or linked third-party platforms. Any reliance you place on such information is solely at your own discretion.
We do not endorse or guarantee any third-party products, services, or content accessed through the Services. All transactions with third parties are undertaken at your own risk.
To the fullest extent permitted by law, Optimus Sphere Robotics and its directors, officers, employees, agents, affiliates, or licensors shall not be liable to you or any third party for any indirect, incidental, consequential, special, or punitive damages. This includes, but is not limited to, loss of profits, revenue, data, or other intangible losses arising from:
In no instance shall our total liability exceed the sum you paid to us in the six (6) months preceding the event giving rise to the claim, if any.
Some jurisdictions do not permit limitations on implied warranties or exclusion of certain damages. In such circumstances, some of the aforementioned limitations may not apply to you, and you may possess additional rights under local law.
You agree to defend, indemnify, and hold harmless Optimus Sphere Robotics, its affiliates, officers, employees, agents, and partners from any claims, losses, damages, liabilities, expenses, or costs (including legal fees) resulting from:
We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.
We retain certain data that you provide to the Services to manage functionality, performance, and user experience. This may include account information, usage logs, preferences, and support-related communications.
Although we conduct regular backups and adhere to industry-standard security protocols, you are solely accountable for any data you submit. We are not liable for any loss, corruption, or unauthorized access to your data resulting from factors beyond our control.
By utilizing the Services, you acknowledge that we are not responsible for any loss or corruption of your submitted data and waive any claim against us arising from such occurrences.
By accessing the Services, sending us electronic mail, or completing online forms, you consent to receive communications from us electronically.
You agree that all agreements, notifications, disclosures, and other communications we furnish electronically—whether via email or on the Services—satisfy any legal requirement that such communications be in written form.
By using the Services, you consent to the use of electronic signatures, electronic agreements, and electronic records. You waive any rights or requirements under applicable laws that necessitate a physical signature or delivery of non-electronic records.
If you are a resident of California and have a concern that has not been satisfactorily addressed by our team, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.
You can reach them in writing at:
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
Or by phone at:
(800) 952-5210 or (916) 445-1254
These Terms of Service, along with any policies or legal notifications posted by us on the Services, constitute the complete understanding between you and Optimus Sphere Robotics concerning your use of the Services.
Our failure to enforce any clause of these Terms shall not be construed as a waiver of such entitlement or clause. Should any portion of these Terms be deemed illegal or unenforceable, that part shall be severed without affecting the validity of the remainder.
You may not transfer your rights or obligations under these Terms without our prior written authorization. We may transfer our rights at any time.
No partnership, joint venture, employment, or agency relationship is established between you and us as a consequence of these Terms or your use of the Services.
You agree that these Terms will not be interpreted against us by virtue of our having drafted them. You waive any defenses based on the electronic format of these Terms and the absence of physical signatures between the parties.
If you have any inquiries, feedback, or need to resolve an issue related to these Terms or our Services, feel free to connect:
We strive to respond promptly to all communications.